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New Contributor
Posts: 3
Registered: ‎12-07-2012
My Device: Blackberry Pearl Flip 8220
My Carrier: Ancel

BlackBerry Pearl Flip 8220 DIED?

Hi there!

My BB 8220 died last night. i tried to reset the phone by taking the battery off and putting it again and nothing. I noticed the phone was dead after some hours of not using it (it had the battery fully loaded) so i did the resetting procedure and after a couple of tries the phone resetted normally. Some minutes later while i was using facebook from the phone the screen went crazy and died. I tried to reset it again and nothing, it seems like the phone tries to start but then it fades to a complete black screen and no life signals.

Any clue?

Thanks!

Hall of Famer III
Posts: 57,612
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry Pearl Flip 8220 DIED?

Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.




It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎12-07-2012
My Device: Blackberry Pearl Flip 8220
My Carrier: Ancel

Re: BlackBerry Pearl Flip 8220 DIED?

Thank You Sdgardne !

Im on it now and trying what u adviced me, i will let you know as soon as i complete the process!

Regards from Uruguay!

New Contributor
Posts: 3
Registered: ‎02-04-2013
My Device: Blackberry Pearl Flip 8230
My Carrier: U.S. Cellular

Re: BlackBerry Pearl Flip 8220 DIED?

Did it work? I am having an almost identical issue with mine. 

New Contributor
Posts: 3
Registered: ‎12-07-2012
My Device: Blackberry Pearl Flip 8220
My Carrier: Ancel

Re: BlackBerry Pearl Flip 8220 DIED?

No, actually it didnt work, BUT, the most ODD thing is that 20 days later when i was about to take the phone to a super expensive service, it started working again!, I swear didnt do ANYTHING to it, it just started working... this doesent sound too normal so anyway im planning on taking it to a service so they can check it, but the thing is that is working now

New Contributor
Posts: 3
Registered: ‎02-04-2013
My Device: Blackberry Pearl Flip 8230
My Carrier: U.S. Cellular

Re: BlackBerry Pearl Flip 8220 DIED?

 Awesome! I wish mine would do that! Thanks for the response!