11-04-2012 10:49 AM
i purchased a new BlackBerry Porsche Design P'9981 but every so often (more recently it happens nearly everyday) when i am making calls or recieveing a call the phone just hangs? Its getting to the point where i cant use it, can anyone help?
11-04-2012 03:30 PM
Try a battery pull first. Remove your battery while your phone is powered on then replace it.
Let us know if that helps you.
12-30-2012 03:29 AM
I am having the same issue, I just baught it a month and a half back in start it was hanging once every two to three days but now it started hanging every hour or so on receieving or making a call. I tried the mathod above but no hope.
please do let me know about the resolution of this annoying issue permanently, Its quite upsetting with a phone of such an expensive model.
Hope to hear back soon.
01-14-2013 01:09 PM
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
01-16-2013 11:59 AM
A media card full of songs and pictures will take a long time to generate the thumbnails and song playlist, possibly making it slow up first use.
On device go to Options, Device, Application Management is a great way to see what your apps are doing with your CPU usage on Smartphone. Just slide top bar to CPU and see what is going on. Also touch the CPU menu to see other time variables. I found out that an app was eating away CPU cycles on mine
Disable Compression on media card? go to Options, Device, Storage
using a custom theme? try it for a day the factory default one to rule out your theme
remember the esc key closes most apps, except for GPS and some chat clients. the other apps need to use menu and then exit or close. The farthest key to the right is a home key and does not close any apps per se but will end calls.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V