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New Contributor
Posts: 8
Registered: ‎04-01-2008
My Device: Not Specified

BlackBerry Protect - Backup Archive

How do you download the Backup Archive from BlackBerry Protect ?  I want to save it to my computer as backup file.


I want to be able to import it into a different blackberry for testing purposes

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BlackBerry Protect - Backup Archive

you can't. BlackBerry Protect is in the cloud.

The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 3
Registered: ‎02-02-2014
My Device: Blackberry Q10
My Carrier: TMobile

Re: BlackBerry Protect - Backup Archive

Then what is the point of "archiving" ?  The definition of archive is: http://en.wikipedia.org/wiki/Archive


There is a way to get it back, but Blackberry has to do it.  Call 877-255-2377. (I have a Case assigned).  I have 827 phone numbers archived.  I archived to prevent the files from being overwritten.  Protect only keeps he last three backups.