Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 31
Registered: ‎07-05-2011
My Device: BlackBerry Passport
My Carrier: Bell Mobility

BlackBerry Protect

My BlackBerry Torch recently got stuck in a reboot loop and had to be reformatted. I had BlackBerry Protect installed and it periodicall;y created its own backups, plus I manually backed it up from time to time. BlackBerry Protect however does NOT include data in BlackBerry Wallet. As a result I lost all the data in my BlackBerry Wallet. It isn't backed up anywhere. BlackBerry Protect does not back it up. Are any plans to expand BlackBerry Protect to include BlackBerry Wallet? Any other solutions in the works?