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Visitor
Posts: 1
Registered: ‎01-28-2013
My Device: 9530 RBWCW
My Carrier: mtn liberia

Re: BlackBerry Storm 9500 / 9530 official Device software OS

hello please i am having problem with my blackberry my try to download a applacation in my phone and it gos of now it telling me to reload softwere. what am i going to do please healp me?

 

sissoho
Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BlackBerry Storm 9500 / 9530 official Device software OS

hello samssissoko,

can you detail all the steps you do to download that application?
and what is the exact error message that appear ?



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Visitor
Posts: 1
Registered: ‎03-27-2013
My Device: Storm 9530, 9550, 9960
My Carrier: Axis Indonesia

Re: BlackBerry Storm 9500 / 9530 official Device software OS

Hello, I have a Storm 9530. The storm first started getting resets over and over from Device Error 361 as soon as it shows the main screen. When attempting to reinstall the OS to fix the device error, it always gets stopped at the JVM and system software step and at that step red lights start blinking. I tried using app loader and Desktop software to update the OS, but they didn’t work. The only thing that worked was to use javaloader to wipe the OS. Ok that cleared the storm from resetting, but now I still have the device locking up at the JVM and system software step and starts blinking red lights(5 red lights). In this step it says Connecting to Boot ROM and then to Uploading ROM Device. The storm always locks up at Connecting to Boot ROM and Uploading the Device ROM never finishes. I then have to do a battery pull and disconnecting the USB to get it out of the sequence the red lights. Is there any thing I can do to fix this issue? This seems to be a ROM issue since it always lock up at the step.

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Storm 9500 / 9530 official Device software OS

Try wiping the 9530 with BBSAK to Error 507 and then reload the OS.

 

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