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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎05-16-2011
My Device: BlackBerry Torch 9800
My Carrier: Unknown

BlackBerry Torch 9800 Signal shows OFF

I am a new user of BlackBerry and now the signal shows OFF or SOS. How to solve it?

Super Contributor
Posts: 414
Registered: ‎11-19-2010
My Device: BlackBerry 9810, 9860, 9900, 9800, 9780 and 4xBB other models
My Carrier: BESx2/BISx3

Re: BlackBerry Torch 9800 Signal shows OFF

Click on it (on SOS) and switch ON Mobile Network

if not work - it can mean that your SIM number is suspend by carrier, call to carrier support


and last one - may mean that it's locked to other carrier


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If your query is resolved then please click on “Accept as Solution”.

Regular Contributor
Posts: 76
Registered: ‎07-08-2009
My Device: Torch 9800
My Carrier: O2

Re: BlackBerry Torch 9800 Signal shows OFF

I thought if you got an SOS showing it meant that the network capacity was full and you can only make a 999 call

New Member
Posts: 1
Registered: ‎01-05-2013
My Device: 9800
My Carrier: vodafone.de

Re: BlackBerry Torch 9800 Signal shows OFF

Hello everybody ,


        i am new  here. i have bb 9800 torch and have same sos problem. i check no locked and also update it and i try to select  manualy network but all useless...please help me