09-14-2011 10:59 AM
Anyone have this issue where by after a short time watching a movie the audio appears to lag out and the sync of sound to lips is way out. Also the picture appears to stutter and lag????? Anyone have the same issue and or know to rectify this?? The files work fine on my mac but when on the Blackberry they have this issue. Its quite annoying so anyone with a fix or solution thats had the same issues PLEASE lemme know how i can sort it. Many thanks
Solved! Go to Solution.
09-19-2011 03:06 PM
If you are watching a movie, I would recommend ensuring no other applications are running (aside from the core apps such as Messages, Home, Phone, BBM and Browser). You can do this by holding the menu key to see which apps are running and going into each one to close them by holding the back button, or by pressing Menu>Close/Exit. Also, for best performance, turn off all network connections.
If the BlackBerry is processing your movie and trying to process other tasks in the background, this could cause lag in the audio sync.
09-20-2011 09:09 AM
I tried the below from what you have recomended on a random movie on my blackberry torch during lunch and that appears to be working fine! (watched nearly 50 mins worth of it no probs)
The test will be when i get home and put back on there the movie file where i have been having the issues with and if that works then id say the solution has been found thanks to you and i will update you once ive tested this out this eve!
Only thing is i guess whilst turning all these connections off i wont get any calls or txts etc during watching the movie? no big deal as id rather have no lip sync issues rather than be interupted during my film
Update to follow is solution fully sucessful on problem movie file.........
09-20-2011 01:27 PM
You could just turn your data services off and that way you will still receive phone calls. Sending and receiving data will affect the processing of the video more than being able to receive phone calls.
You can do this by going to Manage Connections>Mobile Network Options and changing the Data Services options to Off. Just make sure to turn it back on when you're done your movie!
09-27-2011 10:05 AM
Your a legend!!!!!
This works and even on the movie file i had the issue with
Thank you sir
I will accept this now as the solution
P.s Is there any way BlackBerry is looking in to a way of a fix or update where by u dont have to do this when watching a movie ie turning off all connections in order to make the BlackBerry fast enough to process the movie file without causing the lip audio sync issues ive experienced???? Id be interested to know so if you can let me know
But thanks again for coming back and responding to my thread
Please confirm you have received this response to your suggestion...............
10-02-2011 05:29 PM
10-05-2011 09:33 AM
There is that option yes - i will have to wait 24 months before i can upgrade my torch to the latest one, in the meantime turning off all connections while watching a movie is a temporary measure. Untill they do a firmware update to sort the issue. Allthough saying that I watched a movie on my torch the other day with all connections on and this film didnt have the above stated issues. It may be just dependent on the file thats put on the phone perhaps
10-06-2011 08:22 AM