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New Contributor
Posts: 3
Registered: ‎05-27-2013
My Device: curve 8520
My Carrier: MTN

Re: BlackBerry Tour 9630 suddenly has no network coverage but there are signal bars.

So the mtn, are the ones to unlock or reactivate my BB? Or the pin?
And you mean is locked?
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry Tour 9630 suddenly has no network coverage but there are signal bars.

I do not understand what you have said there...


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎05-27-2013
My Device: curve 8520
My Carrier: MTN

Re: BlackBerry Tour 9630 suddenly has no network coverage but there are signal bars.


Does it mean that MTN which is the Carrier cud have blocked the pin or deactivate the bis service? i
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry Tour 9630 suddenly has no network coverage but there are signal bars.

That is possible. But, only the carrier(s) can truly provide you with an authoritative answer.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................