06-25-2013 02:04 PM
Three weeks ago my travel supplier changed the format of the reservations and now it doesn't work with blackberry travel. How many time does BB Travel need to recognize a new reservation format or supplier? Other applications like WorldMate can recognize this format without problems. I think that BB Travel is a great application and I want to continue using it, but if this problem doesn't solve soon I will change to other application due to poor support.
NOTE: My travel supplier is Carlson Wagonlit Spain
Thanks in advance.
07-03-2013 11:27 AM
Thank you for your question regarding BlackBerry Travel not recognizing your itinerary.
Try forwarding a copy of the itinerary to email@example.com and let us know if this resolves the issue for you.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click "Accept as a Solution" for posts that have solved your issue(s)!
07-08-2013 09:32 AM
07-08-2013 09:41 AM
Thanks for your answer but It doesn't work. Three or Four weeks ago I checked the option to participate in Improvement Program in my BlackBerry Travel Profile, but I haven' t got any solution or feedback about this problem.
07-15-2013 10:54 AM