08-14-2012 02:58 PM - edited 08-14-2012 02:59 PM
I have two users (BES) who use BlackBerry Travel quite often. I verified this by looking at their calendars and by actually logging to to Outlook as them (since I am the admin).
Prior to the problem every trip had details. In other words, if you had a flight it showed the flight numbers and times. If you booked a hotel, it showed check in/ check out dates, details of the hotel, etc.
Now, for example, on a trip that is just a hotel, the user's calendar just says "Trip to Cleveland" on the Outlook Calendar. AND in the email notification from BB Travel, there are not details except a link to the trip in BB Travel.
What has changed and why. Most users in my business who use BB Travel need others to know more details when hey scan a travelers calendar. Also, the user themselves wants to see the details on their calendar like they used to when looking in Outlook.
I don't use the app myself since I"m chained to my desk and the servers. But I can certainly understand their frustration. I've googled my butt off trying to figure this out and have found NOTHING.
Thank you in advance.