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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎08-22-2013
My Device: BlackBerry Z10 STL100-4
My Carrier: Verizon

BlackBerry World Music Downloads Failing....Need Help

 I just purchased a song to play for a kid who was asking to hear it but the download keeps failing. I have already paid for the song but I am unable to download it.

I have since tested BlackBerry World apps and they are working as usual. I've searched all over the Internet for an answer, but I'm having trouble finding any information.

Anyone have any thoughts on what I might need to do? I've tried refreshing BlackBerry World and I'm going to do another battery pull once I finish this post.



Posts: 60
Registered: ‎10-19-2009
My Device: BlackBerry Bold 9930; LTE PlayBook; BlackBerry Z10
My Carrier: Bell

Re: BlackBerry World Music Downloads Failing....Need Help

What is the name of the song that failed to download? Did you see any error?