02-01-2014 03:31 PM
I have updated to version 7.1, yet when I try to download BlackBerry World on my BlackBerry internet browser, it says a communication error has occured. The same applies when trying to send a download link on my PC.
02-01-2014 07:42 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
Now, please try this sequence:
1) Remove AppWorld from your BB (if it is there)
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld
4) Do another Batt-Pull reboot
5) See if it now works.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.