06-10-2013 02:28 PM - edited 06-10-2013 02:29 PM
Hey, love the Z10 so I'm a little sad to report this.
For some reason my autofocus on my main camera stopped working. It used to work but now it just stopped. Is it software? Hardware? Some help would be nice. Thanks!
OS version: 10.1.0.273
Model Number STL 100-3
06-13-2013 03:01 PM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the issue you are experiencing with the autofocus on your BlackBerry Z10 smartphone.
Have you tried reinserting your battery as a test and verified that your software is up to date via System Settings - Software updates? Did you make any recent changes before it stopped working?
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click "Accept as a Solution" for posts that have solved your issue(s)!
06-13-2013 03:47 PM
I actually tried all of that. I got it to work after a firmware flash and restore. It appears that it may have been a corrupt hardware controller kernel?