Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎06-10-2013
My Device: BlackBerry Z10
My Carrier: Fido

BlackBerry Z10 autofocus function

[ Edited ]

Hey, love the Z10 so I'm a little sad to report this.

 

For some reason my autofocus on my main camera stopped working. It used to work but now it just stopped. Is it software? Hardware? Some help would be nice. Thanks!

OS version: 10.1.0.273
Model Number STL 100-3
Carrier: Fido

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BlackBerry Z10 autofocus function

Hello Andrew,

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding the issue you are experiencing with the autofocus on your BlackBerry Z10 smartphone.

 

Have you tried reinserting your battery as a test and verified that your software is up to date via System Settings - Software updates? Did you make any recent changes before it stopped working? 

 

 


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


New Contributor
Posts: 2
Registered: ‎06-10-2013
My Device: BlackBerry Z10
My Carrier: Fido

Re: BlackBerry Z10 autofocus function

Hi,

 

I actually tried all of that. I got it to work after a firmware flash and restore. It appears that it may have been a corrupt hardware controller kernel?

 

http://forums.crackberry.com/blackberry-z10-f254/blackberry-z10-autofocus-issues-816907/#post8643066

 

 

 

AM