Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-10-2008
My Device: Not Specified

Blackberrry Messenger viewing trouble

I have used Blackberry messenger for the past 5 months or so.  I recently started having trouble with viewing the messages.  The smiley face lights up in yellow- but no messages are present.  Even when I end the conversation, the name still stays in current conversations.  I feel like it is a bug in the software or something- I wasn't sure if anyone else had this issue.  I tried rebooting the phone and that did not help.  Any suggestions are welcome before I take it to Verizon in the next few days!  thanks!
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Blackberrry Messenger viewing trouble


when you say, "the smiley face lights up in yellow", what do you mean by that ?

The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Blackberrry Messenger viewing trouble

i bet he is talking about his BB Messanger...

Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
Follow NurseBerry08 on Twitter
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberrry Messenger viewing trouble

Go to OPTIONS SECURITY FIREWALL and reset all counts.

You get a stuck reject every now and then.

Let me know,


Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter