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New Contributor
Posts: 2
Registered: ‎12-01-2008
My Device: Not Specified

Blackberry 8320-white screen--HELP

Daughter dropped her phone from a distance of less than a foot to the ground.  Her screen is now all white.  Can receive a call but cannot do anything else due to screen being all white and not visible to anything.  Can anyone tell me what the problem is and how to fix it.  I have tried taking battery out, sim card out, charging it, repeating the above steps.  It seems odd that the TMOBILE employees have no idea what it is and that I cannot find a place that will fix it.  I beg you experts to solve my problem.  This small drop should not have caused me all this!!!

 

Thanks for your help

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberry 8320-white screen--HELP

[ Edited ]

Hi and welcome to the forums!

 

Sorry to hear about the screen. If you have insurance with the carrier, I'd have it replaced.

If not you can either send it out or replace the display yourself.

I have left a link to a repair video as well as a reputable place for repair.

It's up to you, personally I would send it for repair.

Thanks

 

Bifocals

Please remember to resolve your thread.

Put the check mark in the green box that contained your answer! Thanks 

 


 Repair Video

 

http://www.youtube.com/watch?v=iiIl19G74C0&feature=related

 

Repair shop

 

http://horizonwirelessonline.com/cat/

 

Message Edited by Bifocals on 12-01-2008 06:08 AM
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New Contributor
Posts: 2
Registered: ‎12-01-2008
My Device: Not Specified

Re: Blackberry 8320-white screen--HELP

Thanks for the info.  Good website here.  I think I may try to fix it myself, looks fun and challenging.  Or I should be smart and have someone more experienced do it..  Video looked like it wasn't that bad.  Is it as easy as it looked????

 

Thanks again.  I will keep you posted on my attempt.

 

Joe

Highlighted
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberry 8320-white screen--HELP

[ Edited ]

Hi,

That would be your decision! You can get the part

from the same vendor.

I have not done the procedure. You may want to consider one point, what if that is not the only

part that was affected by the fall?

Good Luck!!

Please remember to resolve your thread.

Put the check mark in the green box that contained your answer! Thanks   

 

Message Edited by Bifocals on 12-01-2008 09:23 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter