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New Member
Posts: 1
Registered: ‎05-06-2013
My Device: 8520
My Carrier: Blackberry

Blackberry 8520 - 507

[ Edited ]

Hi,

 

I'm new to the forum, and to Blackberry.

 

I'm using a 8520 and last night I tried to update it to v.5, but it failed...

After it giving me "not connected error" I turn on the phone and receive a "Reload Software 507" error.

 

I have tried multiple things...

Left the battery out,

Wiped the deviced and tried again,

Used the loader with "/nojvm"

Tried different wires etc...

 

But when it comes to the loader, it will go all the way to "Waiting for deviced initialization" then the phone restarts,

the loading screen comes on, 5 seconds later the screen "Reload Software 507" pops back up, the loader shows the error "J:0x00000024" or "J:0x0000000A"

 

Also, the phone is unbranded and was running 4.6.

 

Appreciate any advice you can give me.

-Daniel

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry 8520 - 507

Hello Late3,

Welcome to the BlackBerry Support Community.

 

Please complete the following steps to address the JVM 507 error on your BlackBerry smartphone: http://bbry.lv/10HluOS

 

If these steps fails to address the issue for you, please contact your point of sale for options.

 

Thank you.

 


-FB


 


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