10-17-2012 07:51 PM
Hi, ive been having problems with my trackpad ALOT recently. Ive looked all over for ways to fix this and i can never find an answer to it. So i eventually got frustrated enough to make a post on here. What it will do is almost a few times per day it will freeze up the trackpad, making it entirely useless. It wont click, it wont scroll, it wont do ANYTHING. ill do multiple battery pulls and resets and STILL NOTHING. Ive waited 3 hours this time, constantly pulling the battery out, and nothing changes. Ive cleaned the screen and everything too. Is there any other way to fix this? Cause its getting very annoying
10-18-2012 02:44 AM
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As a last option you can try Reloading your device software and do a selective restore after OS reload .Restore only your Contacts and calender entries to see if it helps otherwise I think you have to replace your device trackpad it seems to be faulty.
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
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