Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Contributor
Posts: 2
Registered: ‎09-25-2008
My Device: Not Specified

Blackberry 8820 - OS Update

I have an 8820 on the T-Mobile network and I'm seeing information all over the web about an OS 4.5 and another that is 4.6.


I currently have


What is the most updated OS for my phone and can someone please give me a step by step on how to update it?


Just to offer more info, my desk top manager is version:  (and there is no auto update feature)



thanks in advance.

Posts: 333
Registered: ‎04-16-2008
My Device: 8900

Re: Blackberry 8820 - OS Update

RIM are releasing new handsets with updated Operatin Systems on them.


This usually means they release updates to the current handsets as well.


4.5 should be available for your 8820 but I will need to be tested by your carrier (T-Mobile) and accepted into support by them.


They will have to go through the same process should they wish to release 4.6.


I would loook at the carriers web site here for more info http://www.t-mobile.com/bbupgrade/



New Contributor
Posts: 2
Registered: ‎09-25-2008
My Device: Not Specified

Re: Blackberry 8820 - OS Update

That was awesome, thank you so much.  I just bookmarked that page.


Does that mean I ignore the updates I see on the web and wait for Tmobile to update their OS?  Or can I jump ship and download OS's from other places.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberry 8820 - OS Update


You can jump ship, but don't expect any support from the vendor on an unreleased (in their eyes) OS.

Unless you have pressing need I suggest you wait for the "official release"



If you need more information, please ask! 

If not, please resolve the post using the options by the kudos’ star. 

Just check the post that had your answer! Thanks 


Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Member
Posts: 1
Registered: ‎01-20-2010
My Device: Blackberry 8820
My Carrier: Orange

Re: Blackberry 8820 - OS Update



I am using a Blackberry 8820 with the old OS i think 4.2 and would like to upgrade to the 4.5 or the latest update possible. I bought the Blackberry unlocked and I am using an Orange UK sim card.. how do i go about this? 


Please reply ASAP!