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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-28-2012
My Device: Blackberry 8830
My Carrier: Verizon

Blackberry 8830 red light no charging sign

Solid red light, I found this in my closet and want to use as a back up phone. The battery has a red strip across in the small sticker .<br>I don't have wall charger just USB. When I plug in to computer with battery or without it just stays solid red . I don't have desktop manager btw. Any suggestions or fixes? Thanks
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry 8830 red light no charging sign

Hello Bbcris,

Welcome to the BlackBerry Support Community.

 

Sorry to her about the issue you are experiencing with turning on your BlackBerry® 8830 World Edition smartphone.

 

Please attempt charging the device with an A/C power source as a test.

 

If the device fails to charge and start please attempt the following software reloading process:

 

http://www.blackberry.com/btsc/KB10144

 

If this process fails to address the issue you will need to contact the original point of sale for options.

 

Thank you.


-FB


 


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