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New Member
Posts: 5
Registered: ‎03-19-2013
My Device: Blackberry 9300 Curve
My Carrier: Digicel

Blackberry 9300 Curve

My trackpad on my blackberry 9300 curve not working and i cant access information from the phone like my test messages. What are the soulutions

Super Contributor
Posts: 275
Registered: ‎06-20-2012
My Device: Nexus6P/iPhone6 Plus
My Carrier: T-Mobile

Re: Blackberry 9300 Curve

Sounds like you need a repair or replacement.

Rich C (PKcable)
From Crackberry.com

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New Member
Posts: 5
Registered: ‎03-19-2013
My Device: Blackberry 9300 Curve
My Carrier: Digicel

Re: Blackberry 9300 Curve

the phone or the track pad

New Member
Posts: 5
Registered: ‎03-19-2013
My Device: Blackberry 9300 Curve
My Carrier: Digicel

Re: Blackberry 9300 Curve

How can i access my text messages without the trackpad

Highlighted
New Member
Posts: 5
Registered: ‎03-19-2013
My Device: Blackberry 9300 Curve
My Carrier: Digicel

Re: Blackberry 9300 Curve



How can i access my text messages without the trackpad
New Member
Posts: 5
Registered: ‎03-19-2013
My Device: Blackberry 9300 Curve
My Carrier: Digicel

Re: Blackberry 9300 Curve



How can i access my text messages without the track pad
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry 9300 Curve

Hello Smilie23

 

Welcome to Support Forums

 

 

Have you tried a Battery pull restart by removing the battery while your device is Powered on ? try it and see if your trackpad works , Or you can try to start your devive on Safe mode , if it works just do a backup of your device and you can try Updating / Reloading your device Software :

 

KB17877How to start a BlackBerry smartphone in Safe Mode.

 

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

 

 

If those methods fails then you have to replace your trackpad .

 

Good luck.

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