12-09-2012 03:37 PM
Okay so recently I had both my blackberry device and battery replaced and while the blackberry was being replaced I used an older phone but still allowed the o2 £5.00 blackberry bolt on continue to save me the trouble of phoning up to get the bolt on set up again.
I waited 24 hours after topping my phone up before phoning o2 to inform them of this problem. These are the fixes suggested but to no avail:
1. Go to options, device, advanced system settings, host routing table, (empty), click the blackberry options button and select register now. Registration message sent yet I failed to receive a message.
2. Delete service books, nothing changed.
3. Go to networks and select manual, another network, battery pull, select networks, automatic, and try registering again.
I was then told after 5 telephone calls that there must be a fault with my device and I should bring it to an o2 store. Any suggestions would be a great help.
12-11-2012 04:37 AM
12-11-2012 11:29 AM