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New Member
Posts: 1
Registered: ‎11-25-2011
My Device: Curve 9300
My Carrier: Airtel

Blackberry 9300 Screen goes White

I am using Blackberry Curve 9300 from last 1 year. On last day suddenly my Blackberry 9300 screen gone white.

I tried removing battery and re-insert it but the screen is still white ?

 

What should I do ? Should I replace it with new one ?

Or any method to resolve my problem ?

Please help.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry 9300 Screen goes White

Hi sahilkhan77

 

Welcome to BlackBerry Support Community Forums

 

 

Before replacing your device I prefer you can try a few thing like try another Battery or try Reloading your device Software and see if that help .Here is how to performing a clean reload of our device software : 

 

KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.

 

please note that the above process will delete all the data within our device ,I hope you have a backup or if your device allows do a complete backup using Desktop Software.

 

Prince

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