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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎12-29-2012
My Device: 9300
My Carrier: 3

Blackberry 9300 curve

Hello my blackberry now suddenly off and I already take battery and put again but it doesn't work. need help immediately thanks Smiley Happy

Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: Blackberry 9300 curve

Hi there,

The first step is to try charging it for a few hours. Does that work? If not, see if you can try a different battery. In some cases, a bad battery can prevent the BlackBerry from booting up, and batteries can become damaged if exposed to extreme heat or cold.

Also, when you plug your BlackBerry in, do you see a red LED light turn on?

Keep us posted and hopefully we can get you back up and running.

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