10-28-2013 11:29 AM
I've been at this problem for quite a while and I can't seem to solve it!
Can someone please tell me a solution for this? I've been trying to change the memory settings, but nothing seems to work and the old text messages turn green!
10-31-2013 09:20 AM
Are these messages 30 days and older? If so, this article should provide more information. "SMS Threads 30 days and older turn to draft and SMS content is lost" http://blackberry.com/btsc/KB25784
If this is not the case, is your Keep Messages option set to Forever? This article should provide steps to check this: "How to use the "Keep Messages" option on the BlackBerry smartphone" http://blackberry.com/btsc/KB13093
If that doesn't help, its possible that the Low Memory Manager is being activated and removing these messages. See: "What is the Low Memory Manager feature on the BlackBerry smartphone" http://blackberry.com/btsc/KB02843
Let me know if that helps.
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