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Contributor
Posts: 12
Registered: ‎04-14-2012
My Device: Blackberry curve 9300
My Carrier: O2

Re: Blackberry 9300 will only start up on loading screen until 3/4 then shuts down but will load up when on charger

sorry to say but still no joy. Doing the exact same thing!!

Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry 9300 will only start up on loading screen until 3/4 then shuts down but will load up when on charger

As I feared...the worst case scenario. The only judgement I can then make is that there is indeed a hardware issue that is causing this. And there's no way to proceed any further at this internet-distance. This now requires hands-on by a qualified BB technician. So your choices are:

1) If you are still under warranty, go see the place where you bought the BB...they are responsible for all of your support, including warranty.

2) If not under warranty, you can still seek out their help...maybe someone will be willing to help out.

3) Seek out an independent BB hardware technician (and, before you ask, no I've no idea where to find one local to you).

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Contributor
Posts: 12
Registered: ‎04-14-2012
My Device: Blackberry curve 9300
My Carrier: O2

Re: Blackberry 9300 will only start up on loading screen until 3/4 then shuts down but will load up when on charger

Thanks for all your help Smiley Happy

 

Highlighted
Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry 9300 will only start up on loading screen until 3/4 then shuts down but will load up when on charger

You are most welcome...enjoy!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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