Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 16
Registered: ‎06-12-2013
My Device: blackberry 9320
My Carrier: globe telecommunications

Blackberry 9320 keeps shutting off

My BlackBerry 9320 keeps shutting off even if my battery is half full. Is this unit/device related, battery related, or OS related defect? Thanks.
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry 9320 keeps shutting off

Hello jrcalara,

 

Thank you for your question regarding the issue you are experinecing with your BlackBerry Curve 9320 shutting off.

 

Do you know if the device shuts off when it reaches a certain battery level each time or does it just occur randomly? Do you have access to another battery you can try as a test?


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


New Member
Posts: 1
Registered: ‎06-22-2013
My Device: Curve 9230
My Carrier: Lime

Re: My BlackBerry Curve 9320 cannot set up BBM

Hi, i made an upgrade with my bbm to version 7.0.1 to start connecting through wi-fi but it always shows "a temporary BBM sever error has occurred." What shall i do then? Thanks!! Urgent response is much appreciated!!
Highlighted
Contributor
Posts: 16
Registered: ‎06-12-2013
My Device: blackberry 9320
My Carrier: globe telecommunications

Re: Blackberry 9320 keeps shutting off

Try to refresh/restart the unit. Remove and install the battery. I also encountered this.