Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-09-2012
My Device: Bold 9700
My Carrier: Digicel

Blackberry 9700 flash problem

I have a bold 9700. When i'm ready to take a photo with it regularly it works. When i turn the flash on, the screen gets brighter but it doesnt capture the photo. Can anyone tell me what the problem is? Thanks

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry 9700 flash problem


Welcome to the BlackBerry Support Community.


Perform a reload or upgrade your BlackBerry® Device Software to address the issue you are experiencing with taking photos on your BlackBerry® Bold™ 9700 smartphone. For more information on this procedure see the following article:

How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901

We hope this helps.

Thank you.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!