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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎12-09-2012
My Device: Bold 9700
My Carrier: Digicel

Blackberry 9700 flash problem

I have a bold 9700. When i'm ready to take a photo with it regularly it works. When i turn the flash on, the screen gets brighter but it doesnt capture the photo. Can anyone tell me what the problem is? Thanks

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry 9700 flash problem

Hello,

Welcome to the BlackBerry Support Community.

 

Perform a reload or upgrade your BlackBerry® Device Software to address the issue you are experiencing with taking photos on your BlackBerry® Bold™ 9700 smartphone. For more information on this procedure see the following article:

How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901

We hope this helps.

Thank you.


-FB


 


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