Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎07-17-2013
My Device: 9790
My Carrier: MTN

Blackberry 9790 rejecting my Sim card

My blackberry 9790 was formatted and afterwords it started rejecting my sim card. But it accepts other sim cards. Please what can I do to rectify this problem?
Hall of Famer III
Posts: 57,538
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry 9790 rejecting my Sim card

Hello,

Please specify the exact error message..."rejecting" is not likely what it states, and the exact error message is critical to understanding your situation, and thereby providing useful guidance.

Given what you describe, it is possible that your SIM is damaged...you did not say if you tried it in other devices, only that you tried other SIM cards in your device. If the SIM is damaged, then replacement would be necessary.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................