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New Member
Posts: 1
Registered: ‎01-05-2013
My Device: Torch 9800
My Carrier: Telstra

Blackberry 9800 - Desktop sync error

I recently upgraded from Widows 7 to Windows 8. Now when I try to sync my 9800 using Desktop 7.1 I get the following error message:

"CRADSDatabase ERROR: (C:\Users\Owner|\AppData\Local\Research In Motion\BlackBerry Desktop\XCPC SyncSDK 209.601\Translators\RimBB\Contract(BF45B1148CE54332B5 182B 1898CD39C9).adt) is not open"

I've run a repair, but it did not fix the problem. Any solution(s) known?

 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry 9800 - Desktop sync error

See here:

http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/CRADSDatabase-Error/td-p/1846553

its a similar error, you may have to delete some files.

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