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BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎11-07-2012
My Device: Torch 9800
My Carrier: Vodacom

Blackberry 9800 not downloading files larger than 5mb

Hi. My phone has problems downloading files larger than 5mb. The file will download up until around 5mb where it will fail. I am still able to download files between 6-8mb, If I pause at around 4mb for about 10sec and then resume. I find it quite tedious for larger files. Could this a carrier related problem? I've heard of some download limits on MTN users but have never heard of such on the vodacom network? (Posted from South Africa)
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry 9800 not downloading files larger than 5mb

Hey thandok,

Thanks for the question.


Downloading files from the browser is controlled and throttled by your network service provider.  I suggest you contact them for more information.


Let me know if you have any more questions.





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