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New Member
Posts: 1
Registered: ‎08-27-2013
My Device: Blackberry 9900
My Carrier: RAP infosolution

Blackberry 9900-Jobsheet No-Job Sheet No 8016015149

Hi,

 

Can someone please share the escalation matrix / contact id or phone number of someone responsible in Blackberry company.

 

My handset is not working properly and Customer Service Centre in Gurgaon is giving extremely poor response. Moreover, they are not willing to share any contact info of any manager or anyone responsible. When asked, they respond with "There is no manager as of now"!! Similarly, blackberry representatives in stores are also not sharing any contact info of anyone.

We are getting wrong statement from Blackberry service center. 

 

Any help would be greatly appreciated.
..

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Hall of Famer III
Posts: 57,543
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry 9900-Jobsheet No-Job Sheet No 8016015149

Hi and Welcome to the Community!

Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

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