12-11-2012 08:38 PM - edited 12-11-2012 09:06 PM
I have a BB9900 which is around 6 months old. The keys are "sticking" in that it now requires the pressing of certain keys numerous times in order to get the character to display on the screen. This is really irritating as it slows down my texting substantially along with any emails I might be preparing let alone the mis-spelling of words caused by this annoying issue. Does anyone have a fix other than demand a replacement handset from my teleco?
12-11-2012 10:10 PM
Try the following -
When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.
If doing above doesn't resolve the issue then you may consider updating/reinstalling device OS. But if your still under warranty then you better calim that asap.
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit
04-03-2013 12:56 PM
i am on this site because i am having he exact same problem - i do the battery thing and it does not help.
i have seen this issue on numerous forums - is this a hardware problem.
i love my phone but wow is tis annoying - the worst part is it does it for awhile and then it stops and it all works fine.
i really need this phone to work 100% - please any one help this has been happening for months but only now thought of seraching forums for help.