11-21-2013 12:53 AM
Please kindly assist with advice woke up a week back, my phone was off and tried to charge it. It would not switch on. I took it to be fixed and they told me the motherboard is dead.
I logged into blackberry phone and only got my bbm contact but not the pictures. I really need pictures on that phone. I just had a child all her pics are there.
please assist with retrieving information from a dead motherboard.
11-21-2013 10:13 AM
Welcome to BlackBerry Support Forums
Sorry to hear that !
But .. have you not done any device backup ? Also where those images were stored ... On your device memory or in the media card ?
If your images were stored on your media card then you can recover it . If those images were stored in your device memory then i doubt you'll be able to recover those ,
12-30-2014 01:17 AM