12-03-2012 11:31 AM
could someone please help me? my phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy! could someone please help ?
12-03-2012 11:39 AM
Hi and Welcome to the Community!
There are two methods of recovery for you to try:
Good luck and let us know!