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New Contributor
Posts: 2
Registered: ‎04-03-2014
My Device: Bold9900
My Carrier: ATT

Blackberry 9900 keeps asking about "Profile Switcher"

My Blackberry 9900 has started to constantly ask for "recommened apps" and "Profile Switcher"  - "Download Now" -

it's making the 9900 very slow and it's difficult to make this screen overlay go away -I have removed the battery and rebooted but this continues to happen.

Please.....NEED HELP!

Bonnie Ruben
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry 9900 keeps asking about "Profile Switcher"

Find out the name of the developer of "Profile Switcher" then look at other apps you've downloaded recently. Chances are you downloaded another app by this developer and that's why you're getting these notifications.

 

 

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New Contributor
Posts: 2
Registered: ‎04-03-2014
My Device: Bold9900
My Carrier: ATT

Re: Blackberry 9900 keeps asking about "Profile Switcher"

It isn't always the same "Profile Switcher" - this time it's "Recommended App" and then "Talk Lock"

and always at the botom of the panel overlay it says "Download Now" - is this an examplr of some kind of malware attack????

I can't find the source of these "offers" so I don't know how to stop them?

Any further suggestions?

Bonnie Ruben