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New Contributor
Posts: 2
Registered: ‎02-19-2013
My Device: Bold 9900
My Carrier: 8ta

Blackberry 9900 keypad backlight not coming on

The backlight on the keypad of my blackberry Bold 9900 is not coming on at all, only the scratchpads light goes on otherwise the rest is dead.
New Contributor
Posts: 2
Registered: ‎12-02-2010
My Device: Bold 9700
My Carrier: Vodafone

Re: Blackberry 9900 keypad backlight not coming on

Wish I had that problem.  Mine is the oposite, the **bleep** light will not turn off.  I can turn it off but it comes back on.  Draining.

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Blackberry 9900 keypad backlight not coming on

Hi,

 

On your smartphone, please select the Options icon and choose Display. You can adjust the backlight brightness and timeout settings on this screen.

 

Or have a look on URL and perform suggested steps...

 

http://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-bold-9900-keypad-not-working/td-p/...

New Contributor
Posts: 2
Registered: ‎02-19-2013
My Device: Bold 9900
My Carrier: 8ta

Re: Blackberry 9900 keypad backlight not coming on

Hi

You don't seem to understand the problem the keypad backlite is not working it is a brand new device
Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Blackberry 9900 keypad backlight not coming on

I would suggest you to get it checked it at servcie center...!!