11-03-2012 03:42 AM - edited 11-03-2012 03:44 AM
I want a help from this community .
I was using Blackberry BIS services from Cell C provider in JOhannesburg .
I came back to India last week , and activated the BES on new Vodafone mobile . Every thing is working except emails. I can't receive and send emails.
When I contacted the Vodafone technical support they tried every trick to register the mobile and they confirm that everything is fine from there side.
So when I tried to configure my Internet email , it says
"Your blackberry Internet services has been suspended or deactivated, please contact service provider Cell C "
and when I contacted Cell C they says there is nothing they can help in this .
What should I do now. They don't bother to help out the customer problem.
I now suspect on their blackberry technical support competence. I am stuck now.
My mobile is Bold 9700.Can blackberry team can fix this problem.
Please help me .