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New Member
Posts: 2
Registered: ‎11-03-2012
My Device: Bold 9700
My Carrier: Vodafone India

Blackberry Account is suspended or deactivated

[ Edited ]

Hi

 

I want a help from this community .

I was using Blackberry BIS services from Cell C provider in JOhannesburg .

 

I came back to India last week , and activated the BES on new Vodafone mobile . Every thing is working except emails. I can't receive and send emails.

 

When I contacted the Vodafone technical support they tried every trick to register the mobile and they confirm that everything is fine from there side.

 

So when I tried to configure my Internet email , it says

"Your blackberry Internet services has been suspended or deactivated, please contact service provider Cell C "

 

and when I contacted Cell C they says there is nothing they can help in this .

 

What should I do now. They don't bother to help out the customer problem.

I now suspect on their blackberry technical support competence. I am stuck now.

My mobile is Bold 9700.Can blackberry team can fix this problem.

Please help me .

 

Thanks

Yogeshwar D

 

 

New Member
Posts: 2
Registered: ‎11-03-2012
My Device: Bold 9700
My Carrier: Vodafone India

Re: Blackberry Account is suspended or deactivated

The issue is fixed now . The cell C has removed my profile and I wipe out my phone also .

Thanks