01-09-2009 01:02 PM
Hi everyone. I just bought the Bold at New years. I am VERY NOVICE but need the document portability and email contact for my work. When I insert the cd, the drive just hums like it will run then stops, then repeats etc. Eventually it just stops and there is a blank grey screen. The cd is functional as I can run it in my son's laptop (he has XP. I have Vista).
I have tried a couple of downloadable versions (I beleive I need the media version, as I use +++ documents) but they don't seem to work either a (although they do appear to install)
I have many many more questions but if I can't install the software, everything else is moot at this point. I would appreciate your help and instructions in as ELEMENTARY terms as possible.
thank you so much!
01-12-2009 05:03 AM