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Hall of Famer III
Posts: 57,625
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Bold 9000 Memory Problems

Hi!

 

I'll take a stab at it...

 

There are three types of potential memory on a BB: 1) Application Memory, 2) Device Memory, and 3) Media/SD Card Memory

Application Memory -- This is the most crucial; it is the protected (not user accessible), dedicated, and fixed (in size) space that is available as the destination for the installation of applications (plus some application storage, overhead and such). You cannot touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can only install here...there is no option.

Device Memory -- This is space on your BB that you can touch to store files, pictures, media, etc. Typically, it is not terribly large, but it is available to you.

SD/Media Card Memory -- This is what it says...your SD card, for you to store files, media, pictures, etc. It can be as large as your BB OS can support...see this KB:


On some devices/OS levels, you can see (via Options > Memory) exactly the status of each type of memory. On other devices/OS levels, you can look at "File Free" (via Options > Status)...I think that File Free and AppMemory free are the same thing...but I'm not positive in all circumstances. Nevertheless, here are some guidelines to use:


Lastly, to keep AppMemory as clear as possible, it is always important to properly close applications when you are done with them. Using the Back or the Red key will not do this -- those leave it to the app to decide what to do...and some will leave themselves resident in memory, consuming resources on your BB, slowing the overall performance. Rather, to close an app, press the BBKey and select "Close" or "Exit"...that will force the application to be closed, freeing up for your new use the resources it was consuming. Some apps will always remain running (typically -- BBMessenger, Browser, Homescreen, Phone, and Messages)...but, you should still close them properly - especially the Browser...if it is left on an active web page, it will not only consume extra resources but battery power as well.

 

And, every so often you should do a batt-pull reboot (power ON, remove battery, wait, replace, reboot) so as to truly clear up any and all fragmentation or leakage of AppMemory.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎11-27-2009
My Device: Not Specified

Re: Blackberry Bold 9000 Memory Problems

thanks for the info

New Contributor
Posts: 4
Registered: ‎06-10-2010
My Device: Bold 9000
My Carrier: uni student

Re: Blackberry Bold 9000 Memory Problems

Hi all..

 

i got problem with my bold 9000...same as NoAlias my BB's hourglass appears constantly whenever I unlock the phone, open applications and try to send messages and i have to restart in order to solve it...but last night when i used my Blackberry messenger..suddenly it is restarting automatically and appears "Jump error 102" "Reset"...when i press reset...it's restarting again but it appears again that message and i cant use it anymore because it cant connect to the home screen again....

 

anyone can help me??so sorry if my English quite bad

 

Regards, Jacob Indonesia

Hall of Famer III
Posts: 57,625
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Bold 9000 Memory Problems

 


JacobGwen wrote:

Hi all..

 

i got problem with my bold 9000...same as NoAlias my BB's hourglass appears constantly whenever I unlock the phone, open applications and try to send messages and i have to restart in order to solve it...but last night when i used my Blackberry messenger..suddenly it is restarting automatically and appears "Jump error 102" "Reset"...when i press reset...it's restarting again but it appears again that message and i cant use it anymore because it cant connect to the home screen again....

 

anyone can help me??so sorry if my English quite bad

 

Regards, Jacob Indonesia


 

Hello,

 

You are probably seeing this error:

  • KB10068 "JVM 102" error appears on the BlackBerry smartphone

That KB also lists the relevant resolution steps to take.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 4
Registered: ‎06-10-2010
My Device: Bold 9000
My Carrier: uni student

Re: Blackberry Bold 9000 Memory Problems

Thank You for the info...yeah its true..its JUV 102....but my BB desktop manager version is 4.6 and when i try to download the latest 5.0...the total size is 258,9 MB and guess what??my download rate here only 2221 B/s and it will takes 1 day...whawhahwh poor me...the internet connection here is so very slow...cant help it. huhuhuhu
Highlighted
New Contributor
Posts: 4
Registered: ‎06-10-2010
My Device: Bold 9000
My Carrier: uni student

Re: Blackberry Bold 9000 Memory Problems

sorry i mean JVM 102 sdgardne Smiley Happy