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Contributor
Posts: 17
Registered: ‎09-23-2009
My Device: Not Specified

Blackberry Bold 9000 -- Securely deleting all information.

I intend to send a Blackberry Bold 9000 to a repair company to be repaired. Can someone tell me, please, how to remove all information from its memories?

Hall of Famer III
Posts: 58,417
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Blackberry Bold 9000 -- Securely deleting all information.

Hello,

 

Via Mass Storage Mode or the on-device file manager, delete all files in Device and Media Card (if you have one) memory. Then, Device WIPE:

  • Article ID: KB14058 How to delete all data and applications from the BlackBerry smartphone using the Security Wipe option

Good luck!


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