07-08-2013 07:17 AM
Welcome to BlackBerry Support Forums
i down grade my phone but some of the rim is missing and now i cant upgrade or reloading no os
Can you please elaborate your problem a little more .
Which files are missing and what method you use to downgrade your device OS ? What is the present status of your device ?
07-08-2013 08:48 AM
well i cant go in my blackberry protect i not seeing my app world my blackberry protect saying error starting net_rim_bb_dryad_gui:module 'net_rim_
07-08-2013 10:47 AM
Missing BlackBerry App World Icon can be resolved but to resolve your issue with those error message you have to reload the OS , I think your last Downgrad was not succesful .
So , Please refer to this Knowledge Base and reload your Device OS :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
But first do your backup , let us know if you feel the same issue even after reloading .
07-08-2013 02:00 PM
You are most welcome .. Glad that your device is working again without any problem