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New Contributor
Posts: 4
Registered: ‎06-13-2012
My Device: Blackberry Bold 9780
My Carrier: Rogers

Re: Blackberry Bold 9700 Email setup problem

I get a nice advertisement for a Curve, featured apps, BB Communities, Support and thats about it.

New Contributor
Posts: 4
Registered: ‎06-13-2012
My Device: Blackberry Bold 9780
My Carrier: Rogers

Re: Blackberry Bold 9700 Email setup problem

I see a lot of people are having issues with a higher version of the software than I have downloaded.  I have 2921

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Bold 9700 Email setup problem

Try using this URL address in your Blackberry browser...

 

www.blackberry.com/integrate



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New Contributor
Posts: 4
Registered: ‎06-13-2012
My Device: Blackberry Bold 9780
My Carrier: Rogers

Re: Blackberry Bold 9700 Email setup problem

Thank you very much for your help.  That seemed to do the trick.

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Bold 9700 Email setup problem

Great, good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎07-05-2012
My Device: Bold 9700 (Canada) & Torch 9800 (USA)
My Carrier: Rogers (Canada) & AT&T (USA)

Re: Blackberry Bold 9700 Email setup problem

I went to www.blackberry.com/integrate and clicked on "Launch Email Setup" and got a popup message saying, "There is insufficient network coveratge to process your request. Please try again later." However I was outside and had full coverage bars. Could this possibly mean that I did not get phone plan that included email (although I have 3G)?
Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Bold 9700 Email setup problem

Yes, it could indicate that... make sure you have THE BlackBerry Data Plan.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎09-10-2012
My Device: Bold 9700
My Carrier: Bell

Re: Blackberry Bold 9700 Email setup problem

Just want to say a big thanks for this tip.

 

I still don't understand why I'm unable to configure my email through Setup -> Email Account - > Internet Mail Account, as clicking the latter still does nothing; rather, I must go through the mobile integration website. I bookmarked and added it to my favorites. The important thing though, is that I was able to set up my email.

 

Thanks again.

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Bold 9700 Email setup problem

You're welcome, glad it helped you.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎04-20-2013
My Device: Bold 9700
My Carrier: TElstra

Re: Blackberry Bold 9700 Email setup problem

you are a superstar !!! i had previously spent hours trying to do this!! Thanks heaps!!