10-14-2013 07:38 PM
After getting the latest update downloading it to my computer and then connecting my phone and updating it that way.I can no longer open my SMS or e-mails. I can only send SMS when I reply instantly and I can no longer recieve e-mails or send. Or even connect properly to giffgaff wireless. :s
Can someone help me?
10-14-2013 10:12 PM
Hi and Welcome to the Community!
After any updates, or indeed anytime BB services go wonky, I always recommend the following. With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.