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New Member
Posts: 1
Registered: ‎01-03-2013
My Device: Bold 9780
My Carrier: Blackberry

Blackberry Bold 9780 - Have downloaded a theme from App World & post the restart the handset is getting hanged

Hello,

Can someone help me. I have downloaded a theme from App World & post the installation its showing an error message: 

Uncaught exception: application net_rim_bb_phone_app (318) is not responding; process terminated

 

I have tried opening the App World to delete the theme, the handset is getting hanged. Cannot open the App World & not even other icons.

 

Can someone suggest how to rectify

Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Bold 9780 - Have downloaded a theme from App World & post the restart the handset is getting hanged

Start the device in Safe Mode, and go to Options > Device > Applications and delete that theme.  Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877



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