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New Member
Posts: 1
Registered: ‎10-25-2012
My Device: Curve 8900, Bold 9780
My Carrier: Swisscom, Orange

Blackberry Bold 9780 received eMails don't show

One of our employees isn't able to view received eMails on his BlackBerry Bold 9780 since about two days.
EMails he sent from the PC show up in his BlackBerry Mailbox, but incoming mails just won't show.
I've tried the Enterprise Activation a few time, also hard resets, but without a result. Also couldn't find anything to this problem on various internet forums, so I thought I'd post my Problem here.

Maybe someone's got an idea how to resolv this problem?
 
Best Regards

-C

 

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Blackberry Bold 9780 received eMails don't show

Hi ceha and welcome to the BlackBerry Support Community Forums!

 

Does the employee have their email redirected to a sub folder in the inbox or a PST file on the computer?

 

Thanks.

 

-CptS

 

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