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New Member
Posts: 1
Registered: ‎12-08-2012
My Device: blackberry bold 9780
My Carrier: 02

Blackberry Bold 9780 turns off randomly?

My Blackberry bold 9780 keeps turning off randomly when the battery reaches under 50%. I brought a new battery, but still the same problem still happens. I cannot update the phone as the charging port in my phone has broke, any ideas?

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Blackberry Bold 9780 turns off randomly?

Hey a_abid2012,

Welcome to the BlackBerry® Support Community Forums.

 

I would suggest contacting your point of sale to look into repair options, if the USB port is not working this may be causing the BlackBerry smartphone to shut down.

 

Thanks.

-HB

 

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