12-08-2012 02:23 PM
My Blackberry bold 9780 keeps turning off randomly when the battery reaches under 50%. I brought a new battery, but still the same problem still happens. I cannot update the phone as the charging port in my phone has broke, any ideas?
12-10-2012 07:52 PM
Welcome to the BlackBerry® Support Community Forums.
I would suggest contacting your point of sale to look into repair options, if the USB port is not working this may be causing the BlackBerry smartphone to shut down.