08-09-2012 05:14 AM
As I mentioned video camera doesn't work, there appears something strange picture... It records, but when playing this record the same strange picture. But photo works, I can take a photo.
Please help me. Maybe problem with the firmware. I think camera itself works OK.
08-24-2012 12:45 PM
Perform a reload or upgrade the BlackBerry® Device Software. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
If this fails to resolve the issue, please contact your point of sale for options.
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