Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎11-20-2012
My Device: Bold 9790
My Carrier: Fido

Blackberry Bold 9790 and its spooky tendencies.

Okay Research in Motion... This is my problem, I don't want to talk to a computer...

My Bold 9790 will automatically


-Turn on to full working status from lock screen

-Shut off

-Not Connect  to my Mac or PC

-The touch screen will quit working


So if I can't connect to a computer, what am I supposed to do, I want to reset it, but this phone is brand new and I expected more from this... I payed a handful of coin for this and its been good until about a week ago and now I am having trouble. LIKE WHATS THE DEAL?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Blackberry Bold 9790 and its spooky tendencies.


If this is new phone and causing above mentioned trouble then you should go back to the shop and claim for warranty, meaning replace your device.

If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit