Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
12-12-2012 10:51 PM
I have a BB Bold 9790 few months old, Recently When I receive a call, I cannot hear the caller's voice and he can't hear me as well. I have to switch off my BB and pull out the battery for a while and put it back again. That way, I can hear the caller's voice but it is only for temporary. After a few days, Same problem happen. Can anyone please help me? I really need this community's help. Please help me to solve this Thank you.
12-13-2012 11:15 AM
12-13-2012 05:56 PM
Thanks mate for your reply, indeed I have done this to the extent of upgrade and down grade the OS from 7.0 to 7.1,
when the phone on OS 7.0 the frequency was like every 3-4 call you need to reset the phone. Not too bad on OS7.1 it can maintain normal for couple of days. I am not sure if this is software issue or hardware issue. Other function works just great. Appreciate your feedback.
12-13-2012 08:16 PM
I have the same model and had the same issue. My sound would go in a call when on the previous call I had used speaker phone, for a quick fix in the call speaker phone worked for me if avalible to use it, if not the only thing that got my sound back was rebooting tthe phone like you said. Sorry I can't help more, but maybe if you avoid speaker phone as much as possible it'll stop? that's if there is a link between the two for you aswell